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What do we do?

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We use our software to help our customers become more efficient.

Our SCADA package, Prodigy is the result of over 40 years of development.  It is used by world leading organisations for aerospace product manufacturing, engine development, and pharmaceutical production, to name but three.

Our PlantRun system allows manufacturers to improve their performance and productivity, and is used throughout the world in virtually every manufacturing sector.


PAMS is used for alarm management in air traffic control towers, and has been supplied to both commercial airports and to the UK MOD.

Recently, we won Best Project/Campaign at the Tees Tech Awards 2022 for our involvement in a remote virtual ATC tower at London City Airport.



What you will do?

This is an exciting opportunity to join the support team in its infancy. You will have the opportunity to shape the direction of the team with your input, whilst working alongside our Lead Support Engineer.

You will be working a 38 hour week Mon-Fri, including one day a week at Middlesbrough College.

At Tascomp your role will include:

  • Providing first line support to our existing customers through phone and email, using your problem-solving skills.
  • Developing new support strategies alongside our Lead Support Engineer
  • Configuring and testing our software
    • Setting up I/O
    • Designing and creating HMI mimic displays
    • Writing Slang code – Tascomp’s own interpreted programming language
  • Setting up/building hardware for testing
  • Visiting customer sites when required


What we are looking for?

Apprentice Support Engineer Requirements

What’s in it for you?

The benefit of working at Tascomp is you quickly gain experience in a wide variety of different fields. One day you may be working on an IT related problem, such as firewall configuration or SMTP issues. The next day, you may be looking at electrical CAD drawings and fault-finding an electrical panel. Then you are looking at Slang programs, and redesigning these due to a bug in the code.

You will be doing all this with the direct support of our Lead Support Engineer, as well as the support of the wider teams.

Aside from this, you not only need to be paid but also need to have a good work ~ life balance.  That’s why we offer:

  • A starting wage of £9.50 per hour whilst completing the apprenticeship
  • A very good prospect of being offered permanent employment following the apprenticeship
  • Up to 30 days holiday + bank holidays (20 days + 1/2 a day for each year of service)
  • Flexi and Lieu time policies to encourage good work ~ life balance

Careers @ Tascomp

Job Role

Apprentice Support Engineer (Ref: L-JRG-220530.0.R1)

PDF Link: Apprentice Support Engineer Job Specification

Location

Newburgh Court
Belasis Hall Technology Park Billingham
Stockton-on-Tees TS23 4EE
United Kingdom
Tel: +44 1642 370666

Enquiry Contact Details

Applicants should send an up to date CV and covering letter via email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Employment Type

Fixed Term 19 Months
38 hours a week with day release


Note: Only applicants with proof of eligibility to work in the UK will be considered

Reporting Structure

Your Line Manager will be:
Lead Support Engineer